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La Merie Business Intelligence Editorial Team has selected a list the most frequent asked questions, for your assistance.
Should you require further assistance, please do not hesitate to contact our support by sending an email to:
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or, during business hours ( Mon-Fri 09:00am - 18:30pm; GMT+01), by calling at: +34 93 342 91 97
1. How do I open an account?
2. How do I login to my account?
3. I've forgotten my password, what should I do?
4. What do I need to do to receive the annual subscription of R&D Pipeline News?
5. Which methods of payment do you accept?
6. Is it safe to do purchase online at PipelineReview.com?
7. I don't like to buy through the internet. Is there any other way to purchase your products?
8. Why should I subscribe to R&D Pipeline News Edition?
9. How much does the annual R&D Pipeline News subscription cost?
10. How can I subscribe to FREE R&D Daily Newsletter?
11. What's RSS?
12. How can I install and receive news through RSS?
13. Do I need to pay to receive News through RSS?
14. Where can I find your Product List?
15. How to contact Pipelinereview.com?
1. How do I open an account?
To open an account with PipelineReview.com, you only need to click on My Account .
- Then, under New Customer , press Continue .
- You'll be asked to fill a short form with your details. Once you've filled the form, press Continue.
- Straight away, you'll receive an email from La Merie Business Intelligence (PipelineReview.com). This email will contain your username and password.
- Please note that in that same email we will attach a link to activate your account. Please click on the link or copy-paste it in your browser.
Now you can start using PipelineReview.com!!

2. How do I login to my account?
In order to login to your account, simply click on My Account (on the top of the website). Then, under Returning Customer enter your email address or your username (do not enter both!) and your password. Then, click on Login

3. I've forgotten my password, what should I do?
If you have forgotten your password, go to My Account Then, under Returning Customer, click on Password forgotten? Click here .
Enter your username and the email address you used to subscribe with us and we'll provide you, by email, your new password. If you don't remember your username or email address, please contact our support by sending an email to
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.

4. What do I need to do to receive the annual subscription of R&D Pipeline News?
Should you wish to receive the annual subscription of R&D Pipeline News, click on R&D Pipeline News under Buy & Subscribe.
Select the Edition you'd like to receive and click on Buy Now!
You can choose between:
Once you've selected the items you'd like to purchase, click on Checkout. Now you only need to write down your payment information and your selected R&D Pipeline News Edition will be sent to you via email every monday.

5. Which methods of payment do you accept?
We accept the following debit and credit cards: Delta, Visa, American Express, MasterCard and Laser.

6. Is it safe to do purchase online at PipelineReview.com?
At PipelineReview.com we are concerned about the security of our online transactions. That's why we work with WorldPay part of The Royal Bank of Scotland Group.
WorlPay uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. To find more information about WorldPay's security please click here .

7. I don't like to buy through the internet. Is there any other way to purchase your products?
Nevertheless, since we understand that some shoppers prefer to use other conventional ways, at PipelineReview.com you can also purchases any of our products over the telephone, fax and email .
Please note that there is a 10 Euro handling fee for purchases done over the telephone, fax and/ or email.
Email:
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Phone: +34 93 342 91 97
Fax: +34 93 342 91 98

8. Why should I subscribe to R&D Pipeline News Edition?
With your annual subscription you are entitled to receive on a weekly basis R&D Pipeline News Edition.
R&D Pipeline News provides information about R&D projects of the biopharmaceutical industry and covers all relevant treatment modalities. The news are retrieved from business as well as scientific communications over all stages of the R&D process.
The R&D information is presented in an easy- and rapid-to-screen tabular format and grouped either in Therapeutic Areas or Product Categories.
In addition, R&D Pipeline News contains competitive information about ongoing R&D projects for a given Target, Technology or in Company. The product is delivered as a pdf document directly to your desktop via e-mail.

9. How much does the annual R&D Pipeline News subscription cost?
The annual subscription to R&D Pipeline News costs merely 600 Euro per year.
Please note that multi-user discounts are available for institutional and corporate subscriptions (please contact us for further details).

10. How can I subscribe to FREE R&D Daily Newsletter?
In order to subscribe to our R&D Daily Newsletter, you only need to go, at the main menu, to News Alerts – under Buy & Subscribe , and click on Free R&D Newsletter .
Now all you need to do is to enter your email address and click on Subscribe.
You'll start receiving R&D Daily Newsletter from the next working day.

11. What's RSS?
RSS stands for “Real Simple Syndication” and means Web Syndication System that allows the delivery of the most recent news posted in our web site to an RSS Feed Aggregator.
With this system all R&D breaking new press releases from PipelineReview.com will be posted in a selected News Channel of your RSS Aggregator.

12. How can I install and receive news through RSS?
In order to install this software and receive PipelineReview.com press releases you need to:
Download and install a RSS Feed Aggregator, for instance FeedReader
- Once you've installed the software in your PC, you'll need to add PipelineReview.com to the News Channel of the RSS Feed. In order to do this you need to go to: File – Add Feed – add the link (this link
allows the system to retrieve our breaking news)
- Press Next – Write the Name of the Feed (eg. PipelineReview). Select in which folder you'd like to receive the news.
- Press Finish.
That's it! From now on, every time that PipelineReview.com updates the breaking news, you will receive them straightaway in your RSS Aggregator.

13. Do I need to pay to receive News through RSS?
RSS News Delivery it's FREE of charge.
In addition, if you'd like to receive directly to your RSS news according to your specific interests, you can also subscribe to our RSS Subscription Channels .

14. Where can I find your Product List?
In order to view our list of Pipeline News Products, click on Online Store . There you'll be give these options:
- R&D Pipeline News (annual subscription)
- Project Pipeline Lists
-
Click on Project Pipeline List and there you'll be able to see the list of our products.

15. How to contact Pipelinereview.com?
For immediate assistance, you can call us: +34 93 342 91 97, during business hours:
Monday- Friday, 09:00am - 18:30pm (GMT+01)
Alternatively you can contact us by:
Email :
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Fax : +34 93 342 91 98
Post : Passatge Jordi Ferran 20, E-08028 Barcelona, Spain
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